Clients & loyalty

Build a client base, reward loyalty with points, and offer prepaid time.

Your clients

Create a client from the register or from the back office, then attach them to any ticket to keep a record of what they play, buy and spend over time.

A masked name appears on printed receipts to protect your clients' privacy, while your team still sees the full profile in the app.

Attaching a client to a ticket is what makes points, rewards and prepaid balances possible — get in the habit of picking a client at checkout.

Loyalty points

Clients earn loyalty points automatically on eligible spend as they play and buy from the catalog.

Points fuel rewards down the line, and can also trigger an automatic loyalty discount right at checkout once a client crosses your configured threshold.

Rewards & prepaid balances

From the register's Rewards panel, redeem a client's points for rewards — free play time, discounts and more.

Clients can also carry a prepaid time balance (wallet minutes) they top up in advance, and a credit balance you settle with them later.

Loyalty is one of the advanced modules, available on paid plans.